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Hardware Lighting not saving to profile and not saving to K95 Platinum XT


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I am using:

  • firmware 4.22.30 on my k95
  • software version 3.38.61 on my macbook pro

I can only get the hardware lighting effect to start if I have iCue running. 

Everytime I save my profile, if I remove the thunderbolt dock and restart iCue the profile disappears. Do I have a bad keyboard or do I need something else?


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