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2.4g stop working after i update USB receiver

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Hi guys, i've been using my Harpoon RGB wireless mouse and yesterday i saw an firmware update to my usb wireless receiver it was v.5.4.99 so i installed it but now mouse just working with BT and doesn't work with 2.4g ,and i tried all ways (try to reset mouse or pair with manuel) but it didn't help. What Should i do? Can't i take back the last update.. 

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  • 4 weeks later...
  • 1 month later...

Hey Guys. I had the same exact problem but was able to fix it. What I did was to plug the mouse into the computer with the charging cord. Then go to the Device settings in the iCue program. Make sure the mouse and the dongle are both updated then after that re pair the two together then you should be ok.

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