Burak Posted October 6, 2021 Share Posted October 6, 2021 Hi guys, i've been using my Harpoon RGB wireless mouse and yesterday i saw an firmware update to my usb wireless receiver it was v.5.4.99 so i installed it but now mouse just working with BT and doesn't work with 2.4g ,and i tried all ways (try to reset mouse or pair with manuel) but it didn't help. What Should i do? Can't i take back the last update.. Link to comment Share on other sites More sharing options...
Minusartifact55 Posted October 30, 2021 Share Posted October 30, 2021 I've been having similar problems with mine as well. Updated the software on dongle to v.5.0.129 with the mouse itself at v.5.4.99. If there's a way to get it to work, please let us know. Link to comment Share on other sites More sharing options...
Burak Posted November 4, 2021 Author Share Posted November 4, 2021 yeah.. i couldnt fix it still, mine is 5.4.99 i can just use it with bluetooth and looks like no one knows how to fix Link to comment Share on other sites More sharing options...
Mashif Posted December 14, 2021 Share Posted December 14, 2021 Hey Guys. I had the same exact problem but was able to fix it. What I did was to plug the mouse into the computer with the charging cord. Then go to the Device settings in the iCue program. Make sure the mouse and the dongle are both updated then after that re pair the two together then you should be ok. Link to comment Share on other sites More sharing options...
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