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Virtuoso Dongle flashing...


mobeyone
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All, new to the forum so please be kind!

In essence, my son has a virtuoso RGB headset which as of yesterday decided to stop working wirelessly.

I checked for updates, all ok and read online that an update is causing a problem with the dongle?

The headset works fine in USB mode, but will not connect wirelessly.

SW: 3.38.61 all other devices are upto date, ive rebooted etc and restarted ice but still flashing red and eventually the dongle switches off.

Dongle FW is V.?

 

Edited by mobeyone
adding info
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