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Ironclaw is "unavailable" in wireless mode according to iCUE


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when I unplug the mouse and switch to wireless mode, after about a minute or so icue will just forget that my mouse is connected in wireless mode and my button mappings will stop working. I don't have a precise timing as to when it happens as the mouse continues to function fine until I try to use one of the side buttons that relies on icue.

 

Screenshot 2021-10-01 224749.png

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This has been going on for a few versions now.  Unfortunately, the only current solution is to switch the mouse back to USB wired mode underneath, then back to 2.4 GHz mode.  That should cause the device to redetect.  Occasionally the receiver locks up as well and you must unplug and reconnect that as well.  

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  • 4 months later...

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