Jump to content
Corsair Community

Troubleshooting HX850 platinum


Recommended Posts



I have an very strange issue where my computer after upgrading to a samsung 49" 5k display starts to randomly power black out, then reboot. This mainly occurs in games. I had this power supply replaced due to warranty, because i thought it was faulty. Now it appears the new one is exactly the same? It is very frustrating to play games. I have played just fine for 2 days straight and today it started to make problems again. The replaced PSU seems to have made the problem occur less frequently than before, therefore i think i am low on power or something? My framrate is all okay and windows logs only states an random shutdown has occured, but no error messages?

I have set the PSU to single line.

My other specifications below:

Geforce GTX1080

Intel core i7 8700k

32GB DDR4 from corsair

Asus rog strix z370-H gaming motherboard

2x SSD drives and one harddrive

Everything is at stock clock.

Temperatures are around 80C top for the GPU and 65C for the CPU.


I had absolutely no issues before i upgraded my display from 2x 24" 1080p monitors to an 5k monitor.


Thanks in advance to whoever can help me solve this!

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Create New...