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Strafe RGB Mk.2 red triangle in ICue


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I noticed recently that there is a red triangle and a red message indication in Icue dashboard on my Strafe RGB Mk.2.  The error message says the device is not found, even though it is 'seen' on the dashboard and disappears when I unplug the keyboard.  ICue cannot see the firrmware/software version for the keyboard or any other device settings.  It does continue to operate, just ICue can't get any information from it. 

I tried to reset it, cleared all the onboard profiles, and tried to force software/firmware update (which seemed to cause Icue to close but did not affect the keyboard).

I've decided to upgrade to a K100 RGB, but this is the first time I've had an issue with a Corsair keyboard.

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