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HS60 pro usb adapter not working


swifty_360_2
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  • 2 weeks later...
  • Corsair Employees
On 9/14/2021 at 3:26 PM, swifty_360_2 said:

Hi 

My adapter stopped working today, listed in device manager as unknown usb device (invalid configuration descriptor) driver error.  

Hey there swift_360_2, I'm sorry you are experiencing problems there. Just to make sure, is this the adaptor you are currently describing - https://www.corsair.com/us/en/Categories/Products/Accessories-|-Parts/Gaming/Gaming-Headsets/HS60-USB-Surround-Sound-Adapter/p/CA-8910040

Do you have iCUE on and/or have updated your computer drivers/updated iCUE etc. Try a clean reinstall of the drivers/iCUE and see if that works, if not, then please contact us at our support.

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