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I must reconnect my mouse at boot every time, why?


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I have a Corsair Harpoon Wireless mouse, and when I start my computer I must reconnect it for it to work... (Doesn't matter if I use the cable or the wireless receiver)

I have checked the drivers via the iCUE software, I have tried starting in safe mode, the problem persists. I haven't tried another mouse yet...

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  • Corsair Employees

Hi Filename,

Please go to CONTROL PANEL / HARDWARE AND SOUND / POWER OPTIONS and then click on CHANGE PLAN SETTINGS (for your current default power plan). After that click on CHANGE ADVANCED POWER SETTINGS.

When new window opens, scroll down the list a bit until you hit USB SETTINGS. Click little square with plus in it, and then click another little square with plus next to USB SELECTIVE SUSPEND SETTING. Check the state of it, and make sure it's set to DISABLED.

See if that makes any difference. Hope this helps.

 

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