Corsair Virtuoso RGB Microphone not working properly.

[ATOM_Alex]

Lately i was in a Discord call with Friends when they suddenly said, that they couldnt hear me and that i was realy quiet. The Problem is, that i didnt changed anything in that time and that i never had such problems. I allready updatet the drivers and i changey the microphone quality to dvd in the advanced settings of my microphone. It didnt helped and i dont have any clue where the problem could be. 

 

And just by the way i dont want to open a new support ticket because i allready requestet a RMA because i have material issues with the holding pins of the earcups.