Starbruder Posted August 23, 2021 Share Posted August 23, 2021 I bought the Corsair Sabre rgb Pro just yesterday. When it arrived today and plugged it in I was wondering that ICUE wouldnt pick my mouse up as a new device in the software. How can I get access to the controls etc.? (Windows recognized it too when I plugged it in my pc in a USB 3.0 type A port). I restarted my pc and updated the firmware of ICUE to the latest version available. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Haurjie Posted August 23, 2021 Corsair Employees Share Posted August 23, 2021 Hi Starbruder, Did you try plugging it in other ports? Even USB 2.0? If that doesn't work try resetting your mouse with the following instructions. 1. Unplug the mouse. 2. With the mouse unplugged, hold down the left and right mouse buttons. 3. While holding down the mouse buttons, plug the mouse back into the computer. 4. After around 5 seconds, release the buttons. You will see an LED flash if it resets successfully. If this still doesn't work, open a ticket with our support team and we will gladly assist with a replacement if needed. Link to comment Share on other sites More sharing options...
Phytagoras Posted September 4, 2021 Share Posted September 4, 2021 Hi I tried to firmware my sabre pro aswell. Now it doesnt work at all. Mouse is like deactivated. Nothing wotks anymore. And a computer qith no mouse is useless... i bought the mouse 1 day ago. It worked for the start but when i visited the corsair webpage and installed the firmware it didnt work anymore. Also tried the 5 second method. Didnt work... and im afraid that will happrn aswell with the keyboard.. i will send it back. I also tried to connect the mouse qith another computer but it didnt qork. Mouse is like dead Link to comment Share on other sites More sharing options...
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