4000D Build Front Audio Jack Issue

[paulwithhands]

Hi all, 

I'm a total noob when it comes to PC building and just completed my first build yesterday using the Corsair 4000D case and Asus TUF Gaming 570x Plus Mobo.

The issue I have is that the front audio jack on my case does not work. I noticed the case has an "HD Audio" cable, but I couldn't find a slot for it on my Mobo, so I left it unplugged. I'm guessing this is the issue, but I cannot find where the "HD Audio" cable plugs into. Does it plug in somewhere other than the Mobo? 

For clarity, my audio is working when I use the rear audio jacks. I downloaded the latest audio drivers for my Mobo from Asus as well. 

Any thoughts? 

Thanks in advance. 

 

[LeDoyen]

when in doubt, look at the motherboard manual 🙂

https://dlcdnets.asus.com/pub/ASUS/mb/SocketAM4/TUF_GAMING_X570-PLUS/E15235_TUF_GAMING_X570-PLUS_UM_WEB.pdf

jump to page 16 of the PDF (page 1-2 of the manual) for the motherboard layout.

It's the socket 16 called AAFP, audio front panel.

 

[paulwithhands]

39 minutes ago, LeDoyen said:

when in doubt, look at the motherboard manual 🙂

https://dlcdnets.asus.com/pub/ASUS/mb/SocketAM4/TUF_GAMING_X570-PLUS/E15235_TUF_GAMING_X570-PLUS_UM_WEB.pdf

jump to page 16 of the PDF (page 1-2 of the manual) for the motherboard layout.

It's the socket 16 called AAFP, audio front panel.

 

Thank you for the recommendation but that doesn’t seem to be the same cable I’m referring to. I’ve attached a picture of the cable and it’s corresponding  label in the 4000D case manual. I think this needs to be plugged in to make the front audio jack work? 

[LeDoyen]

that's the USB3 type C connector. seems your mobo doesn't have a socket for it. but that's only connected to the USB-C socket of the case. it has nothing to do with the audio.

 

[paulwithhands]

Lol, that makes much more sense. Hmmm.. I wonder what's causing the front headphone jack not to function then. I'll keep on troubleshooting.