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Virtuoso XT - Surround sound


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So i an unable to switch my XT from stereo to surround sound and haven't found a way to fix this problem since owning this headset.
ICue 4.13.226
XT 5.11.88
Receiver 5.5.102

Thanks for any help and feed back on how to fix this problem.

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  • Corsair Employees

Is spatial sound (Windows Sonic/Dolby Atmos) enabled with your headset? Having spatial sound enabled will not allow you to configure the headset's EQ settings via iCUE. You can check by making sure your headset is selected as the default output device, then right-click the sound icon at the bottom right of your Windows' taskbar. It'll look something like this:

 

 image.png.4d6ac995c72dbe3069752db99b5d7541.png

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