corsair rgb fans arent lighting up. please help

[angelusnhc]

hi there. i am new to the forum. this is actually my first post. i just built a new computer and everything is working perfectly fine. but i have 7 corsair fans. and i had them all lit and working perfectly fine. i started playing around in icue and now only 3 of the fans are lit. so i tried rearranging the rgb fan cords on the rgb pro hub and i just cant get them all to light up. i thought i might have a bad rgb hub so i tried another one and only 3 lights up still. i rearranged the rgb plugs in every possible combination and i get nothing. as for the fans i have 2 different kinds. 

Fans - 4 corsair ml140 pro rgb 140mm

Fans - 3 corsair sp120 rgb pro 120mm

 

im not sure if the specs of the computer will help but here they are.

 

Motherboard - asus rog strix z490-e gaming

Hdd - samsong 970 evo plus 1tb nvme m. 2

Hdd - western digital 1tb ssd

Ram - corsair vengeance rgb pro 64gb ddr4

Sound card - sound blaster x ae-5 rgb

Video card - evga GeForce rtx 8gb 2060 super

Gpu riser - asus rog strix riser pcie 3.0

Case - asus rog strix helios gx601

Fans - 4 corsair ml140 pro rgb 140mm

Fans - 3 corsair sp120 rgb pro 120mm

Psu - asus rog thor 850w rgb

Cpu - Intel i9 10900k 10gen

Cpu cooler - nzxt z73 aio 360mm liquid cooler

Os - windows 10 pro workstation

Keyboard - mad catz strike 5

Mouse - razor ourouboros

Optical drives - blu-ray DVD burner

External hdd - Seagate 2tb external hdd

Controller - Xbox one remote

[DevBiker]

How do you have the lighting channel configured in iCUE? Can you show a screen shot? Are the fans connected to the hub in consecutive ports (no skipping!!)

[angelusnhc]

12 minutes ago, DevBiker said:

How do you have the lighting channel configured in iCUE? Can you show a screen shot? Are the fans connected to the hub in consecutive ports (no skipping!!)

the fans are all plugged in from numbers 1 to 6. on number 6 i do have a splitter so i can use the 7th fan as well

[DevBiker]

Ahh, they are all configured as 4-LED MLs. Configure it as 8 LED Series fans.

[angelusnhc]

29 minutes ago, DevBiker said:

Ahh, they are all configured as 4-LED MLs. Configure it as 8 LED Series fans.

hell yah. they are all working now. thankyou so much. one more question. my motherboard isnt showing up on the icue home anymore. how can i get that back up there?

[c-attack]

In the general CUE settings pop up, make sure “enable plugins” is turned on. If it already is enabled, turn it off, wait 10 seconds, then re-enable. You might also try the restart Corsair service button down below. 
 

If that does not work, things get trickier. You must have Armory Crate installed, but actively changing its settings while CUE is running may derail one or the other. It’s settings should pop back up when you quit CUE and doing so is a way to test AC’s functionality.