David716 Posted August 4, 2021 Share Posted August 4, 2021 Hi, I just got my Virtuoso XT's and they seem to be working well. However, I noticed something weird - when on my head - if I grasp each earcup, as if starting to remove them - the sound cuts out. If I let go and let the ear cups clasp back on to my ears, the sound comes right back. Is this working as intended or is something wrong? I thought I remember hearing in a YouTube review video that they have a "gryometer" in them that senses when they are off the head? Is that what this phenomena is? Thanks - any insight would be appreciated. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Albert Posted August 9, 2021 Corsair Employees Share Posted August 9, 2021 Sorry to hear you're experiencing this issue, David716. This is not normal behavior. I'll be converting your post into a ticket - our support will further look into this and take care of you. Link to comment Share on other sites More sharing options...
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