sabre-pro-notworking Posted July 29, 2021 Share Posted July 29, 2021 Hi, i recently bought this mouse, notice its the NON- rgb. i updated the firmware in cue but got an error now its bricked. if anyone could help me out i be really happy. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Blade Posted July 29, 2021 Corsair Employees Share Posted July 29, 2021 Hi there, Long story short, you need to work with Support on this to perform a firmware flash, and they will provide the firmware. I tried to create a ticket for you but am unable to at this time -- please open a ticket with support by visiting https://help.corsair.com/hc/en-us/requests/new and we will have our technicians assist with your request. Thank you. Link to comment Share on other sites More sharing options...
sabre-pro-notworking Posted July 29, 2021 Author Share Posted July 29, 2021 hi, i already made a ticket. do u think u can reply faster? ticket: 2004512494 Link to comment Share on other sites More sharing options...
sabre-pro-notworking Posted July 29, 2021 Author Share Posted July 29, 2021 1 hour ago, sabre-pro-notworking said: hi, i already made a ticket. do u think u can reply faster? ticket: 2004512494 i made two tickets: 2004504547 Link to comment Share on other sites More sharing options...
Gnomerich Posted August 4, 2021 Share Posted August 4, 2021 Hello got the same isue after the firmware update via Icue. Also made a ticket 6 Days ago : 2004527149 Link to comment Share on other sites More sharing options...
al2k4 Posted August 19, 2021 Share Posted August 19, 2021 I also have the same issue too, ticket raised. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Blade Posted August 23, 2021 Corsair Employees Share Posted August 23, 2021 Note with the Sabre Pro Champ. series, a HARD RESET is actually done by performing 2x soft resets, back to back, in quick succession. Anyone experiencing firmware issues should try performing 2x soft resets as instructed above, before performing a firmware flash, as their first recovery steps. Link to comment Share on other sites More sharing options...
_mechanikas_ Posted September 8, 2021 Share Posted September 8, 2021 Plz send help same problem what should I do I don't want to wait 3 or more days just to get a firmware my ticket is 2004635757 Link to comment Share on other sites More sharing options...
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