Psychedelicu Posted July 28, 2021 Share Posted July 28, 2021 After waking from sleep, I'm unable to see the H115i in iCue app and the light is white. Rebooting fixes all issues. I have this product for 1 year and the iCue app still have this issue. I'm using the last software & firmware version. Link to comment Share on other sites More sharing options...
DevBiker Posted July 28, 2021 Share Posted July 28, 2021 Which H115i, specifically, do you have? There's the original ... the RGB Pro ... the RGB Platinum ... and the Capellix Elite. I'm assuming, due to the age (1 year) that it's not the Elite. Link to comment Share on other sites More sharing options...
HardcoreGames Posted July 28, 2021 Share Posted July 28, 2021 I do not see issues with my H115i PRO RGB so I suggest your reset windows and start over with a clean install usually cures woes fastest Link to comment Share on other sites More sharing options...
Psychedelicu Posted July 28, 2021 Author Share Posted July 28, 2021 Hello guys. I have the Corsair Hydro Series H115i RGB Platinum. Link to comment Share on other sites More sharing options...
Psychedelicu Posted July 30, 2021 Author Share Posted July 30, 2021 So, where is the corsair team support? Link to comment Share on other sites More sharing options...
DevBiker Posted July 30, 2021 Share Posted July 30, 2021 What motherboard/chipset do you have? Is the cooler connected directly to the motherboard or to a hub? Link to comment Share on other sites More sharing options...
Psychedelicu Posted July 31, 2021 Author Share Posted July 31, 2021 Gigabyte Aorus Pro AC rev.1. Yes, the cooler is connected directly to the motherboard USB pins. Link to comment Share on other sites More sharing options...
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