predestruction Posted July 16, 2021 Share Posted July 16, 2021 Hello Guys, so i am trying to set up Hardware Lighting on my new K100, but it just wont work. So i set up the Lighting Effects in the Hardware lighting Tab, altough i didnt got any visual response from the keyboard. (it stays black while selecting colors etc.) Then i saved the Profile on the Keyboard it self by using a Profile slot. But it doesnt work. What am i doing wrong? Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Haurjie Posted July 19, 2021 Corsair Employees Share Posted July 19, 2021 Hi predestruction, When you change RGB colors, you also have to select the lighting zones on your device. Use your mouse cursor and click or select the zones you want the colors to apply. Link to comment Share on other sites More sharing options...
bobalay Posted March 6, 2022 Share Posted March 6, 2022 I'm also looking for some help w/ the RGB lighting when iCue isn't running. When iCue is running the default RGB theme I have saved works fine but when iCue isn't running or my PC is locked the keyboard is completely dark, no lighting at all. How do I keep the keyboard lit when iCue isn't running or when my PC is locked? Thanks! Link to comment Share on other sites More sharing options...
teemohnay Posted March 18, 2022 Share Posted March 18, 2022 I am having the same issue with my k100. Even though I have profiles saved to the keyboard, the keyboard will only load the profiles if iCue is open. EXTREMELY frustrating. I have spent hours trying to figure this out and the few times I find someone requesting help from Corsair for the same issue, they get completely ignored. Spreading the word, Corsair's stuff doesn't work and they don't take care of their customers! Link to comment Share on other sites More sharing options...
timnaj Posted May 3, 2022 Share Posted May 3, 2022 I have the same issue. I have the keys selected and a solid colour yet I get a blacked out K100. Very frustrating. Has anyone solved this? Link to comment Share on other sites More sharing options...
c-attack Posted May 3, 2022 Share Posted May 3, 2022 (edited) Something is amiss here. I just attempted to save a new profile to the K100 to test the above. Instead it deleted all 10 of my previous profiles and the default HW Profile is the only remaining item in the Device Settings. Same blackout condition as above. Attempt to inspect other hardware profiles for the K100 is causing CUE to crash. CUE 4.23.137 Edited May 3, 2022 by c-attack Link to comment Share on other sites More sharing options...
Roadrunner9 Posted July 20, 2022 Share Posted July 20, 2022 Hi Guys, I had same issue and I found something. Go to iCUE Settinga -> Software and Games -> And check what's there. In my case there was LEDkeeper2.exe blocking hardware lightning. Hope it'll help. Cheers, Chris Link to comment Share on other sites More sharing options...
Mr_Rager Posted October 14, 2022 Share Posted October 14, 2022 Hey there, I’m also having this same issue. All lighting zones are properly selected, everything is done right but my keyboard is still blacked out. It works just fine for my RAM sticks, just not the K100. Can we get a fix for this please!? Link to comment Share on other sites More sharing options...
Queeg Posted October 15, 2022 Share Posted October 15, 2022 I had the same problem with my new K100 air. iCue is about as user-friendly as a Byzantine jigsaw puzzle, but I think this is what made it work for me. As best I can tell, Hardware Lighting is what the keyboard will run if iCue is not open. That's why the effects disappear when iCue is running. To get the effects to appear while iCue is running, you need to take the effects you saved in Hardware Lighting and repeat them in Lighting Effects. Those effects will then work when iCue is running. Anyway, that's what I did and it all works fine now, whether iCue is running or not. Took me about three hours of trial and error to figure it out, so there may be a simpler method. But that's what worked for me eventually. Link to comment Share on other sites More sharing options...
c-attack Posted October 15, 2022 Share Posted October 15, 2022 3 hours ago, Queeg said: As best I can tell, Hardware Lighting is what the keyboard will run if iCue is not open. That's why the effects disappear when iCue is running. To get the effects to appear while iCue is running, you need to take the effects you saved in Hardware Lighting and repeat them in Lighting Effects. Those effects will then work when iCue is running. That's what is supposed to happen. The users above are in the HW Lighting tab setting up their pattern and when they add a lighting effect it should temporarily show on the KB as a "preview" of what it will look like. That is not happening, the KB stays dark, and when you try and save the effects to the KB they don't save. Not clear what the origin of this problem might be, but when I took another pass at it today on 4.29 I also noticed most of my profiles prevent the presets from showing in CUE. It's as if they are partially loaded. Only newly created profiles have the proper tools to create HW Lighting. My guess is somewhere along the line there was a fundamental profile change and the old ones are not going to be compatible anymore. Don't ESC reset your KB or you will lose what you have. It is not effective for this and it is a software side problem. Link to comment Share on other sites More sharing options...
Queeg Posted October 16, 2022 Share Posted October 16, 2022 (edited) 6 hours ago, c-attack said: Not clear what the origin of this problem might be, but when I took another pass at it today on 4.29 I also noticed most of my profiles prevent the presets from showing in CUE. It's as if they are partially loaded. Only newly created profiles have the proper tools to create HW Lighting. My guess is somewhere along the line there was a fundamental profile change and the old ones are not going to be compatible anymore. Don't ESC reset your KB or you will lose what you have. It is not effective for this and it is a software side problem. I'm on the latest iCue version (4.29.203) and I literally deleted all the stock keyboard presets because I never use any of them. Only preset I have is the one I created myself. One other thing: I also have a Corsair One, and when I have a "Scene" selected for it, that setting seems to override the keyboard setting. So if I select the default Corsair One Scene for my Corsair One, I end up with only solid blue keys on the K100, and I couldn't find a way to change them and make it stick. So I deselected the Scene and set the lighting for my Corsair One manually. And it now works independent of the keyboard setting. Nothing about the iCue interface - literally noting - makes any sense. One can't help but wonder if anyone at Corsair has actually ever used it. Edited October 16, 2022 by Queeg Link to comment Share on other sites More sharing options...
c-attack Posted October 16, 2022 Share Posted October 16, 2022 18 hours ago, Queeg said: One other thing: I also have a Corsair One, and when I have a "Scene" selected for it, that setting seems to override the keyboard setting. That is how scenes are meant to work. It allows you to apply basic lighting profiles over the top of the existing lighting. In practical terms, it can be used for simple stuff like creating a master "off switch" for the lighting by creating a static black pattern that can be toggled on/off. It may also be useful for those that frequently switch between profiles on the fly for macro purposes and do not want the lighting to shift, or simply those that don't have a lot of interest in the various patterns. If you want individual control over your devices, you don't use scenes and program each as you prefer. If you look in the picture above you'll notice the icons are missing from most of the buttons in the "Lighting Type" field. It is not supposed to look that way and any lighting created on that profile will not save to the KB. That is the issue the other users above are discussing. I don't know if this is going to be a problem for the K100 Air or not. It may have different protocols and this also seems to be a problem for older profiles. If you are just starting you may not run into this. Link to comment Share on other sites More sharing options...
Queeg Posted October 18, 2022 Share Posted October 18, 2022 Thanks for the info. Now that I have my keyboard set up the way I like it, I hesitate to ever touch the editor again. But at least now I will have a better idea of what I am doing. Thanks again. Link to comment Share on other sites More sharing options...
Sacco Belmonte Posted December 7, 2022 Share Posted December 7, 2022 (edited) Hi fellas. I just got a K100 and have the same problem. Hardware lighting does nothing. Basically keeps the keyboard with no lights no matter what I do. I'm sure is an iCUE issue as my system is very well maintained and I'm sure no other RGB software (driver, program or service) is running at the same time. It is a bug in iCUE I believe. Everything else works just fine in the K100 section of the program, as well as my other iCUE compatible (all corsair) peripherals. Edited December 7, 2022 by Sacco Belmonte Link to comment Share on other sites More sharing options...
Sacco Belmonte Posted December 8, 2022 Share Posted December 8, 2022 (edited) New iCUE v4.31.168 Still hardware lighting on my K100 is not working. All LEDs are turned off in that tab no matter what I try. Clicking on the library still crashes iCUE. Edited December 8, 2022 by Sacco Belmonte Link to comment Share on other sites More sharing options...
Grantykinss Posted December 31, 2022 Share Posted December 31, 2022 On 12/8/2022 at 3:25 PM, Sacco Belmonte said: New iCUE v4.31.168 Still hardware lighting on my K100 is not working. All LEDs are turned off in that tab no matter what I try. Clicking on the library still crashes iCUE. Same here. It only happens with the K100 keyboard, my other Corsair keyboards work fine, but the K100 issue persists. Link to comment Share on other sites More sharing options...
Sacco Belmonte Posted April 9 Share Posted April 9 v4.33 Still doesn't work. Also, clicking on the "Lighting Library" crashes ICue. Link to comment Share on other sites More sharing options...
tobincake Posted July 9 Share Posted July 9 v5.3.102 - still doesn't work D: Link to comment Share on other sites More sharing options...
tobincake Posted July 9 Share Posted July 9 I managed to get it working (5.3.102). I created a brand new, not cloned, blank profile and just named it "K100". I set the hardware lighting for this profile and it actually lit up! I saved this to the device's memory and it works without iCUE / outside of Windows etc. There must be something buried in the settings for the profile that I had been using which was conflicting with the hardware lighting settings for the K100 only. Link to comment Share on other sites More sharing options...
c-attack Posted July 10 Share Posted July 10 @tobincake The operating theory in this is some type of profile structure changed in the past. If you have a bin full of old profiles you been porting from version to version for a while, you may run into this. Once upon a time peripherals had separate “HW Profiles” that would appear in your cue profile list and that was the tool for saving to the KB/mouse. Now any software profile has that capability and newer devices like the K100 can save much more complex profiles. Despite being located within the software profile, the actual HW lighting and HW Actions are still separate from the software CUE active ones. There’s nothing wrong with creating a new profile to manage the hardware saves/storage. At some point, you’ll probably will d up doing a clean install and this issue seems to go away once you have re-imported the profiles. Link to comment Share on other sites More sharing options...
Sacco Belmonte Posted August 27 Share Posted August 27 On 7/9/2023 at 8:22 PM, tobincake said: I managed to get it working (5.3.102). I created a brand new, not cloned, blank profile and just named it "K100". I set the hardware lighting for this profile and it actually lit up! I saved this to the device's memory and it works without iCUE / outside of Windows etc. There must be something buried in the settings for the profile that I had been using which was conflicting with the hardware lighting settings for the K100 only. OMG, Thank you! Finally!! HW lighting works. Took me a good hour and a half to transfer all Lighting FX from my old profiles to the new fresh ones. Corsair, please fix that. Link to comment Share on other sites More sharing options...
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