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Void Pro - Audio keeps changing randomly


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Hello All,

 

I'm not really sure how to describe this problem, but I've had it occur on two different computers so I want to seek out help. I am using the Void Pro Wireless headset with Dolby Surround set to on.

 

When I'm playing games or watching movies, sometimes randomly the audio will shift mid-talking in a cutscene or something. It won't cut out or anything, but it's like all bass just suddenly stops and the voices sound like they've lost their depth. then it will come back after like 5 seconds. It's done this with several games, and seems to do it whether or not im in discord calls. I've not been able to find a clear forum post like this issue, so decided to make an account and post one myself.

 

Does anyone know what is going on or what I need to fix? I installed this headset on a fresh computer with no speaker and I believe no audio drivers besides the basic ones that come with Windows. This is the only audio device I use for output - I have a Blue Yeti mic for input.

 

As far as I know I have disabled the auto-adjusting feature in windows, but I will double check just to make sure.

 

Thank you for any support

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