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Another Virtuoso xt not charging post

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Came out the box fully charged. I tried to charge the next day with a charging block while away at work. Didn't work and attempted to charge properly through my pc port. Checked this morning after four hours and battery is still at critical low according to iCUE.


I've read about a number of people having this issue and there doesn't seem to be an actual solution yet. Really hope it was just a bad batch sent to us.

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