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Mouse jumping all over screen after latest Windows 10 update


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I have a M65 RGB mouse connected through a KVM (TESmart TES-HDK0402A1U-USRD). Since the 7/7/21 Windows Update (version 21H1 19044.1083), the mouse is jumping all over the screen on the computer with this version of Windows installed. Other laptop (work Windows 10 version 2004 19041.985) that does not have iCue works fine through KVM with same mouse.

Uninstalling iCue on my home computer does not address issue. Tried resetting mouse too.

 

You folks need to come out with a KVM of your own that works with your hardware. Thanks very much.

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  • Corsair Employees

Hi Larry,

 

We're sorry for your negative experience using our devices with a KVM. I will definitely take your input about wanting that as a product to the right team -- thanks for the great idea. Let us know if you have any other suggestions or feature requests, and thank you for choosing Corsair!

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