Corsair Vituoso SE - right speaker stopped working

[idsuni]

Hello Corsair Community!

 

I am having this headset for around a year now, sadly the right speaker stopped working today and I cant figure out why since I didnt change a single thing.

 

What I have tried so far:

 

-switching from wireless to wired, unplugging everything, restarting the pc etc.

-uninstall and reinstall the drivers

-uninstall and reinstall icue + check for updates etc.

-see if one speaker was turned off in windows settings (Headset Properties -> Levels -> Balance etc.)

-some other stuff i found on forums

 

But somehow I cant figure out why it stopped working.

 

I hope someone can help me out :)

 

Edit:

 

I found a solution. For everyone else having the same problem:

 

Try a soft reset:

1. Make sure your headset is powered on and unplugged.

2. Make sure your headset is in wireless mode.

3. Hold the Mute button on the headset down for about ~15 seconds.

4. Switch the headset off and then back on (turn the switch from Wireless to USB and back to Wireless).

5. Test your headset and see if the issue is resolved.

 

I hope I could help someone, bye :)

Edited June 28, 2021 by idsuni

[Corsair Albert]

Glad to see you were able to resolve your issue with a soft reset, idsuni. Let us know if you run into any other issues or have any questions!