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Corsair a200 ordered, but having 2nd thoughts


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Remodeling my home office, decided to upgrade PC, focused on the a200, went ahead and ordered it online (5950X, RTX 3080, 64GB RAM, Win10 Pro). The order is processing and not shipped yet. It seems that I LEFT OUT one major step, that is, registering with Corsair's forum website and browsing all of the threads in the Corsair forums.

 

Having left this important step out, I failed to read all of the excellent posts regarding problems and issues with the a200 Pro. Now that I have spent a few hours browsing all of these posts, I am left with many questions/concerns about this order and feeling that maybe I should just cancel this order before it ships.

 

To complement this order, I purchased two Dell 38" curved gaming monitors and intended to use the display ports on the a200. But now I am reading that the bridge cable between the RTX3080 and the back of the case actually lacks current performance specs to handle these monitors. Comments regarding the RAM (CL18 vs. CL16, brand quality, etc.) have also concerned me. Add to this the fact that there is no way to add-on other cards or customize the I/O with other aftermarket cards, and issues/limitations with custom BIOS instead of main-market tech specs leave me unsure of whether I should proceed with this purchase.

 

Since reading all of these posts, I revisited the Corsair website, and noted that I could not find a section of "Reviews" by customers that have purchased the a200. This is not good. I also noted that the technical specs and descriptions of the a200 components are generic and not specific, most likely so that Corsair cannot be pinned down to the version/quality of the components. Nothing is mentioned about the RAM, the bridge video cables, custom BIOS, etc. Also, in looking at the "Download" tab for supporting the a200, the iCUE is a 3x version and not their highly touted 4x version. Why is this? After reading all of the posts regarding iCUE problems it seems as if even Corsair is not pushing the 4x iCUE on their customers.

 

Understanding that the a200 Pro is Corsair's ultimate build, I would want to be confident that it was so fully researched and tested that it would be bulletproof and every sale would result in a successful deployment and extremely satisfied customer...It appears not to be the case. I am going to contact their customer support for some pre-shipping support and if I lose further confidence in their capabilities I will cancel this order. I appreciate all of the people who post, as this promotes "eyes wide open" regarding these issues...Any other comments regarding tips, tricks, traps, would be greatly appreciated.

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I was considering buying an a200, despite all of the issues that I had with my a100. I tried to place an order using PayPal. Three days later the order was canceled, no reason stated. Just some vague message to validate the billing address and make sure I wasn't using a VPN. I wasn't given the option to try a different payment method.

 

I placed another order using a credit card instead of PayPal, but this had the same result. I tried calling Corsair to figure out what the issue was so that I could get the order placed. All phone support could do was put in a support ticket with 'Web Store' and couldn't actually tell me what was wrong. Web store support insisted that it was my credit card company that was rejecting the transaction. I called the credit card company and they said the transaction was approved and not marked as fraudulent. While on the phone I read the billing address from the order and they validated it as 100% correct. The third time I placed the order with the same card and billing address and it went through... the only thing I could possibly think was different was capitalization.

 

This exact same thing happened when I was trying to place a hold on the same credit card in order to get a computer while mine was being RMA'd. After two failures told me they weren't going to try anymore and that I would need send my system in w/o getting a replacement first.

 

When I was using the a100, I managed to get a hold of an AMD 5950x. I had already replaced the motherboard because of the my BIOS issue, which I'm assuming you know of from reading my thread here.

 

IMO the CPU cooler that is included in the a100, and is more than likely the same as the a200, doesn't have enough surface are to be able to keep 5950x cool. I moved the motherboard and CPU to a more traditional case with an Arctic Freezer II 280 when I had to RMA my a100. With PBO enabled in both cases, the more traditional layout easily clocked 3-500MHz faster in mullti-core loads. Single core loads are breaking 5GHz. Same motherboard, RAM, and CPU. Toss in another 70W for the GPU, that single fan is doing a lot more work.

 

This system is already extremely overpriced. This system is not upgradeable. This system is hampered by poor design choices. You could argue that you are paying Corsair's 'Award winning support', but that was a participation award. Cancel the order before you cause yourself anymore headaches.

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Any other comments regarding tips, tricks, traps, would be greatly appreciated.

 

Feel free to read my saga with the Corsair One A200 Pro. I just updated with the final timeline.

 

I also noted that the technical specs and descriptions of the a200 components are generic and not specific, most likely so that Corsair cannot be pinned down to the version/quality of the components.

 

You are exactly right, they do not post any details so they can not be held responsible for false advertisement. Funny enough LTT just recently posted a video talking about this. [ame=https://www.youtube.com/watch?v=R7CO9v9rpOk]phenomenon[/ame]

 

I am sure you read my thread about the RAM they put in there. The official corsair response is that:

We configure the timings and speeds of the RAM to maintain thermals inside the C1 chassis. Every component we put into the system is configured towards that goal.

 

Not sure if anyone actually believes that...:nono:

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UPDATE: I did just cancel the order, called the customer assistance phone line and was assisted in under 10 minutes. The customer service representative was extremely helpful and polite, and cancelled the order without issue. I am going to further research my PC choices...Again, thanks for everyone posting their experiences, I would never have know about these issues otherwise...
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  • 2 months later...

This post is a couple months old but just in case someone finds it while thinking about buying an A200, I received mine at the end of August 2021 on a Friday.  By the following Monday, I had an RMA and was returning it due to overheating issues 2 days after purchase.  Could have been a bad apple but I would avoid them.

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Well.. looking at the specs.. roughly 500 - 550W of heat, one single fan.. 

I am surprised it worked two days already!

It was already a hot box with previous gen CPUs and GPUs.

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