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Rgb strafe keyboard need help with firmware


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So recently I updated Icue and my keyboard would not update its firmware and had to restart icue then it had troubles seeing my keyboard and couldn't customise it. I looked around for a fix and poked the reset hole while plugging it in to try and backdate the firmware. I deleted the old bin file and copied the old one in and now it's a dead brick. Guessing the one I obtained is crap.
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  • Corsair Employees

Hi Highlander,

 

Please open a ticket with our support team using the Support Ticket System link at the top of this page -- our support team will work with you to perform another hard reset with different firmware.

 

Thank you.

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