aadlexx Posted June 19, 2021 Share Posted June 19, 2021 (edited) Having had trouble with the newest Icue releases (probably cpu overload) I am trying to set up my Hapoon Wireless mouse with v3.36.125 however when I try to pair via the wireless dongle nothing happens. I suspect this is due to updating the mouse and dongle to the latest firmware when I installed Icue v4. Is there anyway I can factory reset the dongle and mouse? or am I missing something else? Dongle is v1.7.58 Edited June 19, 2021 by aadlexx Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Blade Posted June 21, 2021 Corsair Employees Share Posted June 21, 2021 Hi Aadlexx, Please open a ticket with our Tech Support team using the Support Ticket System at the top of this page. They will assist with attempting a firmware flash, and failing that, potential warranty replacement of the dongle or whole mouse. Thank you. Link to comment Share on other sites More sharing options...
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