While the app is active, my GPU power dips.

[iiM ZerO]

When i have the iCue app controlling my RGB light scene it causes stutters and dips in my GPU. I really notice when i have an animated menu for a game (Rocket League) and i start to move my cursor around i will have significant drops in FPS and GPU power. I thought at first that my power supply wasnt big enough bc when i had a monitoring app up the voltage would go from 1.05v to .6v whenever i moved my cursor. i just installed my new power supply loaded up Rocket League (thats the easiest test) and boom still does it. When ever i quit the iCue app the problem goes away. Would like to know if anyone else has encountered this issue or if i am just a unique case.

[Corsair Blade]

Hi iiM ZerO,

 

Are you using the "Video" ambient lighting setting in iCUE when this issue occurs, out of curiosity?

 

If not, you definitely need to open a ticket with support here, as they will need to take a look at your software environment.

 

You can create a new ticket using the Support Ticket System link at the top of this page.

[iiM ZerO]

i am not sure where to see if i have that setting on or off.

[c-attack]

Video lighting is an effect for some external RGB lighting kits, like the LS100 or LT100. If are not using those, you will not have video lighting options and we are looking for a different cause.

[iiM ZerO]

okay, i also tried uninstalling then reinstalling, set up profiles with zero lights and the problem still persists. i will have to set up a ticket in hopes that the issues can be resolved bc i would love to keep my lights! lol