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Virtuoso SE microphone doesn't work in wired mode


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My Virtuoso SE works just fine while in wireless mode. However, when I connect the cable to charge and switch to wired, the microphone stops working. I'm forced to keep playing in wireless mode even when it's wired.

 

Can someone help me fix this?

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  • Corsair Employees

Hi RafaelP,

 

VIRTUOSO SE's wireless and USB mode will show up as separate input devices in your Sound Control Panel. I would double-check that your "CORSAIR VIRTUOSO SE USB Gaming Headset" is set as default, rather than "CORSAIR VIRTUOSO SE Wireless Gaming Headset". See below for example:

 

attachment.php?attachmentid=41508&stc=1&d=1623714348

 

Afterwards, the USB should become the default input device whenever detected (AKA when USB mode is toggled instead of wireless).

Image.png.bcd0e81d8540c86f8edc369c99a896d5.png

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  • 6 months later...

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