hashbrown Posted June 13, 2021 Share Posted June 13, 2021 Hello, I just reupped my system after drunkenly messing up my old MSI motherboard. I have upgraded to a Gigabyte Z390 Aorus Elite and installed the CMW32GX4M2E3200C16 memory modules. When going into iCUE, I can see my Nightsword Mouse and H100i RGB PRO XT but not the memory modules. Is there something I am missing? I have checked the forums for possible fixes however updating to the newest Gigabyte BIOS has not fixed the issue. Anything helps, thank you very much. -hashbrown Link to comment Share on other sites More sharing options...
hashbrown Posted June 16, 2021 Author Share Posted June 16, 2021 Bump. Hoping someone has a solution besides BIOS modding that can help. I want to reserve that for a final resort. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Fer Posted June 22, 2021 Corsair Employees Share Posted June 22, 2021 Sorry for the delay in a reply. Do you have any other RGB controlling software installed in your system? Link to comment Share on other sites More sharing options...
hashbrown Posted June 23, 2021 Author Share Posted June 23, 2021 It's all good! I do not. It appeared once on reboot then the LEDs froze in white while I was changing the profile and now it does not appear in iCUE. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Fer Posted June 29, 2021 Corsair Employees Share Posted June 29, 2021 Please reach out to our support staff by opening a ticket at https://help.corsair.com Feel free to PM me the ticket number so that I can help you with next steps. Link to comment Share on other sites More sharing options...
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