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Corsair Vengeance RGB Pro - LED issue

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Corsair Vengeance RGB Pro 32 GB CMW32GX4M2C3200C16




One of the sticks in this kit has a problem remembering hardware lighting settings after the PC has been powered off. This problem stick doesn't light up.


Both sticks stick are set to use Spiral Rainbow under hardware lighting in iCue. (because that is one of the only profiles where the problem stick will work when iCue is not running).


After powering on the PC, the problem stick will not light up until I go into iCue hardware lighting for the ram, highlight the profile then move the speed adjustment bar back and forth. At that point I can use Software lighting effects.


The problem follows the stick and not the slots. It is now in it's 3rd motherboard.


Is there a way to get the set replaced or...?

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