Sinthrax Posted June 9, 2021 Share Posted June 9, 2021 iCue will save Lighting Channel 1 just fine. However, I can set the Hardware lighting channel and every time I turn my PC on the colors are back to default. Is there something I am not understanding about this option? I would assume it saves it so that you don't have to run iCue? Mine resets every time I turn my PC off. Is there a fix or something I am not understanding? Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Notepad Posted June 9, 2021 Corsair Employees Share Posted June 9, 2021 We would recommend that you contact our support team by opening a ticket at https://help.corsair.com Link to comment Share on other sites More sharing options...
choppertown Posted June 13, 2021 Share Posted June 13, 2021 We would recommend that you contact our support team by opening a ticket at https://help.corsair.com I have the same issue. My brand new K100 will not save the hardware profile - on lock screen it defaults to wave and will not exhibit my desired profile. I have the most updated firmware and iCue version. I wrote customer service several days ago but have received no response. Link to comment Share on other sites More sharing options...
AwesomeAustn Posted September 26, 2021 Share Posted September 26, 2021 I also have the K100. I found out that having only one slot saved results in no lights. Having two slots saved results in the first one applied and the second one has no lights. I used the Profile switch button on the top left to try and switch. This is with the software closed. Link to comment Share on other sites More sharing options...
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