Stalebread2008 Posted June 5, 2021 Share Posted June 5, 2021 I recently bought these headphones, and I have learned something is off with the volume wheel, the volume increase is non linear, and sometimes it just goes in the opposite direction. Is anyone else having this problem. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Elito Posted June 8, 2021 Corsair Employees Share Posted June 8, 2021 Hi To soft reset your headset make sure your mic is plugged in: 1. Make sure your headset is currently unplugged. 2. Make sure your headset is powered on. 3. Hold the Mute button on the headset down for about 15 seconds. 4. Switch the headset to wired mode and then back to wireless mode. If issues continue please Contact Support @ https://help.corsair.com/hc/en-us They can help you with this issue. Link to comment Share on other sites More sharing options...
TheGrowll Posted November 16, 2021 Share Posted November 16, 2021 bit late, but unscrew the padding, unscrew the 4 screws, take speaker off, and u see a little circuitbord with the scroll wheel and the button, clean that, make sure wires are still fine. fix it all back together. test. worked for me Link to comment Share on other sites More sharing options...
Moonie Posted April 28 Share Posted April 28 I tried this and it did not fix my issue which seems to be a very common issue with these headphones yet its so hard to find a place to discuss the topic. Link to comment Share on other sites More sharing options...
Rayormy Posted June 4 Share Posted June 4 (edited) My volume control is bugged too. I did a ticket and they were going to replace the headset but I don't want to. When I use the volume control, it turns down and not up, no matter what direction I move the wheel. When I'm playing ARK Survival though, and it gets bumped, it crashes the game and I want to disable the wheel control completely so it can't do that. I don't need the volume control on the headset. Other than that, I love this headset. Sound is great with iCue and mic sounds professional to friends online. Hope you keep this one around. The SE isn't of interest to me but would like to test it to see if I like it as much. I hope there is a future fix for the audio button though and at least a disable option. Edited June 4 by Rayormy Link to comment Share on other sites More sharing options...
KI_Pudding Posted June 30 Share Posted June 30 My volume control is bugged too but i don't wan't to replace the headset. Also i don't really nead the wheel anyway but sometimes it is really anoying if i touch it and my volume goes to 100% instantly. Is there a way to deactivate the wheel? Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Elito Posted July 1 Corsair Employees Share Posted July 1 HI all, If you are still having trouble with you unit I would suggest that you contact Support @ https://help.corsair.com/hc/en-us They can help you with this issue, of if you need to look into a replacement. Link to comment Share on other sites More sharing options...
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