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Corsair virtuoso volume wheel


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  • Corsair Employees

Hi

 

To soft reset your headset make sure your mic is plugged in:

1. Make sure your headset is currently unplugged.

2. Make sure your headset is powered on.

3. Hold the Mute button on the headset down for about 15 seconds.

4. Switch the headset to wired mode and then back to wireless mode.

 

If issues continue please Contact Support @ https://help.corsair.com/hc/en-us

 

They can help you with this issue.

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  • 5 months later...
  • 5 months later...
  • 1 month later...
Posted (edited)

My volume control is bugged too. I did a ticket and they were going to replace the headset but I don't want to. When I use the volume control, it turns down and not up, no matter what direction I move the wheel. When I'm playing ARK Survival though, and it gets bumped, it crashes the game and I want to disable the wheel control completely so it can't do that. I don't need the volume control on the headset. Other than that, I love this headset. Sound is great with iCue and mic sounds professional to friends online. Hope you keep this one around. The SE isn't of interest to me but would like to test it to see if I like it as much. I hope there is a future fix for the audio button though and at least a disable option.

Edited by Rayormy
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  • 4 weeks later...

My volume control is bugged too but i don't wan't to replace the headset. Also i don't really nead the wheel anyway but sometimes it is really anoying if i touch it and my volume goes to 100% instantly. Is there a way to deactivate the wheel?

 

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