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iCUE 4 Ram Colors Not Staying After Reboot


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I wanted to talk about my issue with iCUE since the passage to version 4.

 

The first time I rebooted my rig after the update, I was met with both my sticks of Vengeance RGB Pro shining a bright red.

 

Further investigation in iCUE showed no reasons for the sticks to be red. No profiles have this color selected, nor is it defaulted somewhere.

I went as far as deleting every scenes and creating a new one with the color I want, but it still doesn't work after a reboot : the sticks stick to red (see what I did there).

 

Here's what I'm talking about in photos :

What I'm met with every time I reboot:

93F5fkB

 

What my iCUE looks like:

XZ13v9F

 

What the ram color should be:

h9VpNxM

 

I've tried using the "Hardware Lightning" option (8gfYjsH) when you click on the ram in iCUE, and it's ****ed up. While it works to change the color, you have to reduce iCUE still on this setting, otherwise, the ram goes off (5G57NM4)

 

At this point, I've tried uninstalling, reinstalling, but it's still as bad.

 

Hardware specs if you have ideas:

Proc: Ryzen 5 5600X

Mobo: MSI B550 Tomahawk

Ram: 2x8GB Corsair Vengeance RGB Pro

 

Quick edit : the forums doesn't support google photos link, so I had to upload them somewhere else.....

 

Edit 2: added the photos in attachments since it doesn't work with links. They are named accordingly.

dashboard.thumb.png.fcee2ed72ba36db3ec61e459103201fd.png

573497471_hardwarelightning.thumb.png.69b259b9cba9bf5a246f28eb09cdace4.png

837985972_ramoff.thumb.jpg.9073954287a0359b4c14206a1ce63b26.jpg

1099729737_ramredcolor.thumb.jpg.9fe83c1a9c978b0e8eba2ccebad8e1d8.jpg

470793268_ramwantedcolor.thumb.jpg.50fe2cca62b1eb53bfa8b6c4bd793de7.jpg

Edited by Exymat
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  • Corsair Employee
This is going to be caused by the MSI Mystic Light/Dragon Center software. You can either disable the ability for the software to control third-party devices from within the respective software you have installed or you can disable plugins in the iCUE 4 settings.
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This is going to be caused by the MSI Mystic Light/Dragon Center software. You can either disable the ability for the software to control third-party devices from within the respective software you have installed or you can disable plugins in the iCUE 4 settings.

 

I can believe this, except the only MSI software I'm using is MSI Afterburner, and is not related to RAM lightning at all.

 

Fortunately, removing iCUE and NOT reinstalling it fixed my issue, since what I wanted was static ram color, and it does the trick, as the RAM now default to the last set color, and can't be changed.

 

However, someone else on an another thread seems to experience the same issue as me, which is leading me to believe that iCUE 4.11.274 is responsible for their problem.

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