big man icy Posted May 29, 2021 Share Posted May 29, 2021 so i got the h100i platinum for christmass 2 years ago and since then the fans have not lit up since i have the rgb thingys plugged in to the cooler (the ones that say to the rgb hub) and it still does not work only the pump will light up the fans spin but do not light up can anyone help Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Travis Posted June 8, 2021 Corsair Employees Share Posted June 8, 2021 Hey I am sorry to hear that. So both cables are connected to the pump? Can you go into iCUE, and under the lighting setup choose ML Series fans? What happens if you set Lighting Link to a color, do they change then? If you continue to have trouble, please create a ticket so our support team can assist you further. Link to comment Share on other sites More sharing options...
big man icy Posted June 22, 2021 Author Share Posted June 22, 2021 ya nothing il have to create a ticket all of the cables are plugged in Link to comment Share on other sites More sharing options...
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