AceGamerNA Posted May 23, 2021 Share Posted May 23, 2021 Hello all, Ever since I updated the iCUE software to version 4 the dongle for my Corsair K63 wireless keyboard no longer shows up in the iCUE software. That being said, the keyboard still works wirelessly and my computer detects the dongle inside of device manager. But iCUE does not, is there a way to force update the firmware even if the device is showing up? All I see on Corsairs website is downloads for iCUE software and no firmware. (Though I will check again as I may have missed something) Thanks. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Notepad Posted May 24, 2021 Corsair Employees Share Posted May 24, 2021 We would recommend that you contact our support team by opening a ticket at https://help.corsair.com. Link to comment Share on other sites More sharing options...
1fw2m33qwyw1 Posted June 10, 2021 Share Posted June 10, 2021 Did you find a solution? I'm having the same issue, have contacted support, but haven't heard back. Thanks. Link to comment Share on other sites More sharing options...
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