Corsair K95 causing freezing?

[Danda]

Hello,

 

I recently got a 2nd hand K95 and it works wonderfully.... However, I noticed at random; idle, gaming, it doesnt matter, it would freeze at random. It would lock the machine, it doesnt unlock and I have to manually turn it off. I notice after about 30 seconds whatever profile I have in iCue gets turned off and the default colors kick in.

 

I also installed 6 LL120 fans, Im not sure if thats the cause of it, but I thought I should mention it.

 

If anyone may have any ideas I would greatly appreciate it, its been frustrating getting decent gear new and used for it to cause issues. I appreciate it in advanced.

[Corsair Blade]

Hi Danda,

 

The first step here is going to be a clean install of iCUE. Please follow the steps below:

 

https://help.corsair.com/hc/en-us/articles/360025166712-Perform-a-clean-reinstallation-of-the-Corsair-Utility-Engine-iCUE-

 

If this does not help, please open a ticket with our support team for further assistance. Thank you.