Icue turning off and on ahead of time.

[Inacio Jr]

I have 32gB of memories Corsair Dominator Platinum RGB 8x4 3000Mhz latency 15-17-17-35, I installed Corsair Icue and it is updated with the latest version, I configured all my devices.

I noticed that after I installed the application, my memories the leds only start to light up after Windows is fully loaded, was it not for the leds to be turned on automatically as soon as the computer is turned on?

When I turn the computer off, the leds are immediately turned off, too, weren't the leds supposed to turn off after the entire system was turned off?

[BadBoy80]

I would not like to say nonsense, but in iCue4 they have differentiated the type of lighting with program on and program off (or in system loading)

There is the item "lighting effects" which set the effects you want with iCue 4 access. Then there is "hardware lighting" which works when iCue is off or the system is turning on or off.

 

probably you on "hardware lighting" have no effect set so the LEDs are all off.

 

[Inacio Jr]

I probably understood that, but I don't know what's going on, because when I click on the option: Hardware lighting the program closes, I've tried several times, but it always closes on its own. Could you help me with that.

I am using Version: 4.11.274

[BadBoy80]

Unfortunately iCue 4 is full of bugs ... in fact, many are complaining about them

Try reporting it in its support thread https://forum.corsair.com/v3/showthread.php?t=204855

In the meantime, go back to iCUE 3. Fewer bugs and definitely functional.

[c-attack]

You don't need to post in the CUE 4 release thread. That thread is intended for feedback. If you have a problem that needs solving, create a thread so people can see it and help versus getting buried in that random list. You have done so and we can work on this here where it can be noticed.

 

You should be able to set the Hardware Lighting and I am able to do so on 4.11 with Dominator Platinum modules and presumably on the same chipset series. Try the easy fix first. Go to Windows Settings -> Apps and click on Corsair CUE. Select "Modify" and follow the prompts for a repair install. This often cleans up weird issues.

 

If that does not work, then something may be interfering with the program's ability to access the modules. RAM is different than the other device and you must go through the MB. That also puts some MB software in play that may also think it needs to control the RAM functions. What motherboard are you using now with the 10700K? Are you running its RGB control program and is it set to control the RAM RGB?

Edited May 16, 2021 by c-attack

[Inacio Jr]

My motherboard and an Asus Rog Maximus XII Formula, the video card and an Asus GTX 1080 Ti.

I just installed ICUE, and now I can't open it anymore, as I mentioned above, every time I open the program it closes.

I've already unscheduled it several times, I've also done the repair and none of that resolved it.

[c-attack]

Same motherboard, same RAM, both on 4.11 so this is not an inherent software bug. You have some type of installation glitch.

 

Disable the SDK and plugin options in CUE settings. Probably need to uninstall Aura or Armory Crate temporarily. I can't recall anyone else having a crash when Hardware Lighting is selected.

[Inacio Jr]

The problem friend, and that now I am not able to open ICUE 4 anymore, every time I open the program it automatically closes, there is no time to make any changes to it.

I already uninstalled Aura, and Armor Create didn't solve anything either.

[Inacio Jr]

Where is this option in Version 3

 

[Inacio Jr]

Where is this option in Version 3

 

https://ibb.co/SwNLbcX

[Inacio Jr]

[c-attack]

The problem friend, and that now I am not able to open ICUE 4 anymore, every time I open the program it automatically closes, there is no time to make any changes to it.

I already uninstalled Aura, and Armor Create didn't solve anything either.

 

If you needed further evidence you have an installation problem...

 

Regardless of your intent to try CUE 3 or 4, you probably need to clean house. Follow the clean install directions below.

 

https://help.corsair.com/hc/en-us/articles/360025166712-Perform-a-clean-reinstallation-of-the-Corsair-Utility-Engine-iCUE-

 

 

In CUE 3 the RAM hardware lighting is presented in a different fashion. In the CUE RAM settings is a box labeled "enable full software control". Uncheck it. The RAM is now in hardware mode and each time you select a lighting effect for it, there will be a slight pause as the pattern is written to the device memory. Choose what you want for the boot/sleep/off phase and then re-enable full software control. You can now freely choose multiple software effects for each profile, but when CUE is not running it will default the previous HW profile.

[Inacio Jr]

If you needed further evidence you have an installation problem...

 

Regardless of your intent to try CUE 3 or 4, you probably need to clean house. Follow the clean install directions below.

 

https://help.corsair.com/hc/en-us/articles/360025166712-Perform-a-clean-reinstallation-of-the-Corsair-Utility-Engine-iCUE-

 

 

In CUE 3 the RAM hardware lighting is presented in a different fashion. In the CUE RAM settings is a box labeled "enable full software control". Uncheck it. The RAM is now in hardware mode and each time you select a lighting effect for it, there will be a slight pause as the pattern is written to the device memory. Choose what you want for the boot/sleep/off phase and then re-enable full software control. You can now freely choose multiple software effects for each profile, but when CUE is not running it will default the previous HW profile.

 

Thank you very much for your help, I followed all the steps according to the tutorial, and my problem is solved. Thanks a lot for the help. :biggrin: