VeriSkye1123 Posted May 14, 2021 Share Posted May 14, 2021 Following the update today to 4.11 my Hydro X D5 pump must manually be set to the hydro x pump profile. However if change profiles and then come back to my default profile, or if i select a different device in Icue and come back to the commander pro with the pump. The pump is set to "Quiet". I have tried re-running the hydro x wizard however upon completion icue crashed and it did not complete. Link to comment Share on other sites More sharing options...
DWebOscar Posted May 15, 2021 Share Posted May 15, 2021 I get the same behavior with the pump profile, but for me the wizard just crashes icue Link to comment Share on other sites More sharing options...
LeDoyen Posted May 15, 2021 Share Posted May 15, 2021 how about not using the wizard? if you use your own custom pump curves you don't need it, besides, for custom cooling most of the time you don't even need to vary pump speed at all. That would just be another broken feature you don't have to deal with Link to comment Share on other sites More sharing options...
VeriSkye1123 Posted May 16, 2021 Author Share Posted May 16, 2021 In my case running the wizard was an attempt to remediate the broken feature. I'm using a custom curve for the pump to mitigate the issue. Also I've run it flat as well. Both options work around the issue. Though having CPU and GPu blocks. 3 rads 3 commander pro, pump and 13 fans as my cooling solution. I've invested quite a bit in into the corsair ecosystem. I'm more than annoyed that this basic function/feature is rendered useless via a broken update that appears to lack basic QA testing. Link to comment Share on other sites More sharing options...
rxman4453 Posted May 18, 2021 Share Posted May 18, 2021 I have the same issue. I will be reverting back to CORSAIR iCUE v3.38.61 for now until a fix for this issue is released. Link to comment Share on other sites More sharing options...
bkg2018 Posted May 18, 2021 Share Posted May 18, 2021 (edited) V4 clearly broke the HydroX control on mine (8 fans, 2 commander pros). I cannot set the fans as HydroX fans, so the best I could do was using Quiet (but they run anyway) or a custom curve. It's like I have nothing from Corsair. I reverted to V3 and could set them back to HydroX fans and they are as quiet as before, turning only when needed. Also I can't find back the iCue Space graphs panel in V4, and have not found the HydroX assistant neither (but I didn't searched a lot I admit.) I'm not convinced this V4 has been seriously designed (and debugged). It looks more like a bizarre urge to radically change the UI without doing anything new (smell of Windows 8), and on the way of dispatching the existing controls randomly in new menus and panels, they lost reliability and some functionalities and generated frustration in loyal clients. Doesn't look like a smart move. Edited May 18, 2021 by bkg2018 Link to comment Share on other sites More sharing options...
cyberscott1 Posted May 20, 2021 Share Posted May 20, 2021 I'm having the same issue as well. I have two Commander Pro units installed. My pump also starts in "Quiet" mode and ICUE crashes if I use the wizard. It will revert back to Quiet mode after choosing any other built in Corsair profile. One work around is creating a custom or fixed pump profile. Any custom pump profile remains active and doesn't switch back to Quiet mode. Hopefully, Corsair can fix this soon. Link to comment Share on other sites More sharing options...
cyberscott1 Posted May 20, 2021 Share Posted May 20, 2021 I'm having the same issue as well. I have two Commander Pro units installed. My pump also starts in "Quiet" mode and ICUE crashes if I use the wizard. It will revert back to Quiet mode after choosing any other built in Corsair profile. One work around is creating a custom or fixed pump profile. Any custom pump profile remains active and doesn't switch back to Quiet mode. Hopefully, Corsair can fix this soon. Another update. I've had a few other issues that started beyond the pump issue. IQUE v4.11.274 randomly crashes and fans will stop running no matter the profile chosen or created. Restating ICUE doesn't help and rebooting the computer get it working properly about half the time. I've reverted back to version 4.9.350 which works better for me than 4.11.274. Link to comment Share on other sites More sharing options...
KapitainKavern Posted May 21, 2021 Share Posted May 21, 2021 Same issue : hydro x pump go back to quiet each time. Hydro x pump and fan profile disappeared also Link to comment Share on other sites More sharing options...
LeDoyen Posted May 21, 2021 Share Posted May 21, 2021 Another update. I've had a few other issues that started beyond the pump issue. IQUE v4.11.274 randomly crashes and fans will stop running no matter the profile chosen or created. Restating ICUE doesn't help and rebooting the computer get it working properly about half the time. I've reverted back to version 4.9.350 which works better for me than 4.11.274. That may happen if you use a software sensor to control your loop. If you use the pump temperature sensor connected to the CoPro to control fan speeds, the Copro will keep controlling fans normally in hardware mode even without iCue running, basically keeping the last applied cooling profile you had before the crash. Link to comment Share on other sites More sharing options...
mikeee Posted May 21, 2021 Share Posted May 21, 2021 I have the same issue, very annoying. Investigating I found it happens when rebooting/restarting the PC but is ok if you quit iCue and start it using the desktop icon. So I looked at the startup programs in task manager and found iCue started by "iCue Launcher.exe" whereas the desktop shortcut uses "iCue.exe". I changed the startup program using regedit to use "iCue.exe" problem solved. Warning: regedit can be dangerous in the wrong hands! 1 Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted May 21, 2021 Corsair Employee Share Posted May 21, 2021 Thanks for bringing this to our attention. Just to clarify, this issue only started happening in 4.11? Or did you experience something similar in an earlier 4.9-4.10 build? We're looking into this but need a little bit more information. Link to comment Share on other sites More sharing options...
KapitainKavern Posted May 21, 2021 Share Posted May 21, 2021 It's the first time I have version 4 installed. Iwas still in version 3 before Link to comment Share on other sites More sharing options...
VeriSkye1123 Posted May 21, 2021 Author Share Posted May 21, 2021 Thanks for bringing this to our attention. Just to clarify, this issue only started happening in 4.11? Or did you experience something similar in an earlier 4.9-4.10 build? We're looking into this but need a little bit more information. I can state this was working properly until I updated to 4.11 Link to comment Share on other sites More sharing options...
VeriSkye1123 Posted May 22, 2021 Author Share Posted May 22, 2021 Another update. I've had a few other issues that started beyond the pump issue. IQUE v4.11.274 randomly crashes and fans will stop running no matter the profile chosen or created. Restating ICUE doesn't help and rebooting the computer get it working properly about half the time. I've reverted back to version 4.9.350 which works better for me than 4.11.274. Wouldn't have a download link for 4.9 would you? Link to comment Share on other sites More sharing options...
LeDoyen Posted May 22, 2021 Share Posted May 22, 2021 copy the download link for any version and replace the version in the link by the version number you are after. they are alwyas available for download :) https://downloads.corsair.com/Files/CUE/iCUESetup_4.9.350_release.msi Link to comment Share on other sites More sharing options...
VeriSkye1123 Posted May 24, 2021 Author Share Posted May 24, 2021 I was unaware of that thank you! Link to comment Share on other sites More sharing options...
DarkCrazy Posted May 24, 2021 Share Posted May 24, 2021 Thanks for bringing this to our attention. Just to clarify, this issue only started happening in 4.11? Or did you experience something similar in an earlier 4.9-4.10 build? We're looking into this but need a little bit more information. hi very annoying. Default fan and pump speeds for Hydro x are lost. It was like this in the last update, it wasn't there before version=icue 4.11.274 Link to comment Share on other sites More sharing options...
Milessy Posted May 25, 2021 Share Posted May 25, 2021 My Hydro X pump profiles have disappeared in V4, and I have also suffered from my pump profile defaulting to Quiet. Plus the screen resizing issue needs fixing - discussed in other threads. V4 isnt a great experience for me in any shape or form. Link to comment Share on other sites More sharing options...
koke6645 Posted May 26, 2021 Share Posted May 26, 2021 Thanks for bringing this to our attention. Just to clarify, this issue only started happening in 4.11? Or did you experience something similar in an earlier 4.9-4.10 build? We're looking into this but need a little bit more information. Started happening in 4.11 Link to comment Share on other sites More sharing options...
whinjinpom Posted May 29, 2021 Share Posted May 29, 2021 I had profiles loosing HydroX Profiles, today (may have been before but i hadn't noticed) noticed fans spinning, up checked profiles and no HydroX fan options. I use a nexus for flipping profiles and had only just got it configured. went through and checked and everything was set to quiet :-( read the thread and uninstalled all 4.11. I installed fresh copy of icue 4.9.350 and recreated profiles and all appears good after a couple of reboots. Spec for Ref: Hardware: Corsair 5000D case Corsair HX750 PSU Z390 Aorus Mobo, i9-9900k, 64GB vengeance RGB Pro, 1TB Force MP600, Nvidia RTX2080, Win 10 pro, USB Snowball mike, USB Saitek/logitech FIPS, USB Virpil HOTAS 9xQL120 fans HYDRO X CPU block, GPU block, Pump and radiator RGB/ICUE connected devices: Vengence RGB Pro Lighting Node Core (6 fans) Lighting Node Core (3 fans) Commander Pro (HYDRO X pump, cpu and gpu + Fan control direct or via case pwm controller) LS100 - Dual Monitor setup LS100 - 2 x 1.4 m strips Lighting Node Pro 4 x Internal LED strips MM800 K70 RGB MK.2 Dark Core Pro SE ICUE Nexus. Link to comment Share on other sites More sharing options...
p2im0 Posted June 8, 2021 Share Posted June 8, 2021 Thanks for bringing this to our attention. Just to clarify, this issue only started happening in 4.11? Or did you experience something similar in an earlier 4.9-4.10 build? We're looking into this but need a little bit more information. I can state this was working properly until I updated to 4.11 Glad I found this thread. I'm having the same issues - Commander Pro & Lighting node pro -after every reboot since 4.11 my pump resets to the quiet profile. It seem to use the hardware profile until I manually open iCue after a reboot - when I manually open it I can hear the pump slow down. This definitely did not happen with earlier versions of iCue 4.XX As soon as I manually launch, pump is in Quiet mode (running only 1300RPM or so) and the HydroX wizard button actually disappears. I've been fixing this every reboot by running the installer and clicking repair install. Going to check out the task scheduler change noted above. Link to comment Share on other sites More sharing options...
p2im0 Posted June 8, 2021 Share Posted June 8, 2021 I have the same issue, very annoying. Investigating I found it happens when rebooting/restarting the PC but is ok if you quit iCue and start it using the desktop icon. So I looked at the startup programs in task manager and found iCue started by "iCue Launcher.exe" whereas the desktop shortcut uses "iCue.exe". I changed the startup program using regedit to use "iCue.exe" problem solved. Warning: regedit can be dangerous in the wrong hands! doing this actually didn't resolve it for me. I changed my startup app via regedit under HKEY_LOCAL_MACHINE (as it's installed for all users). Today I rebooted and all my fans and pump that were using HydroX Fan and Pump profiles were set to Quiet profile again. If I quit iCue and relaunch via the iCue.exe executable shortcut on my desktop it lets me re-choose the HydroX profiles for pump and fans. Link to comment Share on other sites More sharing options...
koke6645 Posted June 9, 2021 Share Posted June 9, 2021 doing this actually didn't resolve it for me. I changed my startup app via regedit under HKEY_LOCAL_MACHINE (as it's installed for all users). Today I rebooted and all my fans and pump that were using HydroX Fan and Pump profiles were set to Quiet profile again. If I quit iCue and relaunch via the iCue.exe executable shortcut on my desktop it lets me re-choose the HydroX profiles for pump and fans. Only temporary fix right now is to create you own fan profile. Link to comment Share on other sites More sharing options...
DWebOscar Posted June 11, 2021 Share Posted June 11, 2021 This is still happening on 4.12. I can now at least choose the HydroX Pump or Fans and see the curve behavior change, but the profile refuses to save that choice. Running the wizard still crashes icue. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now