H4X00R Posted May 13, 2021 Share Posted May 13, 2021 Hi, ich habe (wie anscheinend auch viele andere) ein seit mindestens 2018 bekanntes Problem. Bei meinem Virtuoso wird der gesamte Sound temporär leiser, sobald niedrige Frequenzen abgespielt werden. Es hört sich an, wie eine falsch funktionierende "Lautstärke normalisieren"-Einstellung. Habe das Headset bereits an unterschiedlichen Windows Geräten getestet. Das Ergebnis ist immer das gleiche. Solange iCue geschlossen ist, funktioniert der Sound ganz normal. Wenn ich iCue öffne, regelt der Sound sofort bei Bass wieder runter. Habe bereits verschiedene iCue-Versionen getestet, aktuell verwendet wird die iCue v. 4.11.274, die Virtuoso v. 0.17.149 und die Virtuose Dongle v. 0.16.80. Bis später EDIT: Alles ist auf der neusten Version, auch Windows (20H2 Build 19042.985) Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Elito Posted May 14, 2021 Corsair Employees Share Posted May 14, 2021 Hi, This is an iCUE EQ bug that they are currently trying to resolve, we apologize for the inconvenience. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Albert Posted May 17, 2021 Corsair Employees Share Posted May 17, 2021 Hi H4X00R, Are you using the "Bass Boost" preset? Link to comment Share on other sites More sharing options...
H4X00R Posted May 20, 2021 Author Share Posted May 20, 2021 Hi H4X00R, Are you using the "Bass Boost" preset? Yes, I am using the "Bass Boost" Preset Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Albert Posted May 21, 2021 Corsair Employees Share Posted May 21, 2021 This EQ preset can be downloaded and imported which seems to improve the issue while still retaining bass boost. To import, click on "PROFILES" (yellow circle) and then the inversed arrows (orange circle). Otherwise, the EQ settings are below: Credit to Reddit user Waffle_Iron_McGee for this EQ preset. Sorry for the old iCUE 3 images - the steps shouldn't be far off from iCUE 4. Link to comment Share on other sites More sharing options...
eszet89 Posted May 24, 2021 Share Posted May 24, 2021 I have the same issue, the mentioned preset helps a little but the problem still exists. Is Corsair aware of it? Is there a fix upcoming? if not I have to claim my virtuoso. greetz Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Albert Posted May 25, 2021 Corsair Employees Share Posted May 25, 2021 I have the same issue, the mentioned preset helps a little but the problem still exists. Is Corsair aware of it? Is there a fix upcoming? if not I have to claim my virtuoso. greetz What version of iCUE are you using? Link to comment Share on other sites More sharing options...
Bulat Posted September 4, 2021 Share Posted September 4, 2021 I have same issue since iCUE 4 installed. There was no such issue with iCUE 3. The sound volume becomes very quiet with Bass Boost mode Link to comment Share on other sites More sharing options...
Bulat Posted September 4, 2021 Share Posted September 4, 2021 On 5/26/2021 at 12:55 AM, Corsair Albert said: What version of iCUE are you using? I have same issue since iCUE 4 installed. There was no such issue with iCUE 3. The sound volume becomes very quiet with Bass Boost mode Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Albert Posted September 7, 2021 Corsair Employees Share Posted September 7, 2021 On 9/4/2021 at 12:43 PM, Bulat said: I have same issue since iCUE 4 installed. There was no such issue with iCUE 3. The sound volume becomes very quiet with Bass Boost mode Have you tried utilizing the EQ profile posted above? Link to comment Share on other sites More sharing options...
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