turbokat Posted May 10, 2021 Share Posted May 10, 2021 I recently updated to iCue 4 and can't turn off the defective LEDs. I have a K70 LUX which has 5 keys whose LEDs malfunction. They glimmer/twinkle with the default red color really fast when the keyboard is powered up and then end up being permanently red and slightly dimmer than the other keys after a few seconds. Using any color from iCue resulted in that color mixed with the red. In iCue 3 I was able to turn off those keys from the static color effect by deselecting them in the software and those key LEDs would turn off completely. But in iCue 4 deselecting them only turns off the static color chosen for the effect and the faint red color remains. I would very much prefer no lighting on those keys than a mix of the malfunctioning red and whatever color I choose. Link to comment Share on other sites More sharing options...
LeDoyen Posted May 10, 2021 Share Posted May 10, 2021 Maybe do it backwards? Set a static color to black and ONLY select the defective keys ? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Notepad Posted May 10, 2021 Corsair Employee Share Posted May 10, 2021 I recently updated to iCue 4 and can't turn off the defective LEDs. I have a K70 LUX which has 5 keys whose LEDs malfunction. They glimmer/twinkle with the default red color really fast when the keyboard is powered up and then end up being permanently red and slightly dimmer than the other keys after a few seconds. Using any color from iCue resulted in that color mixed with the red. In iCue 3 I was able to turn off those keys from the static color effect by deselecting them in the software and those key LEDs would turn off completely. But in iCue 4 deselecting them only turns off the static color chosen for the effect and the faint red color remains. I would very much prefer no lighting on those keys than a mix of the malfunctioning red and whatever color I choose. We would recommend that you contact our support team by opening a ticket at https://help.corsair.com. If you have defective LEDs and are within the two year warranty period they should be able to replace the keyboard for you. Link to comment Share on other sites More sharing options...
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