Corsair HS60 Pro microphone not hearing me

[2P1XLS]

I have had the HS60 for a while now, and through all the problems it has caused, none have been this bad. The microphone is there, everything is plugged in, drivers and windows are up to date.

 

I am using Voicemeeter Banana but it has been completely fine. I was just using my computer when my microphone stopped hearing me, it can be chosen as an input and I didn't change any settings, it just doesn't work.

 

I have already searched the forums but I can't find anything that I would have done wrong, and everything I try doesn't work. Do I just need to buy a new headset? Because this one is rather new and I don't wanna waste money.

Edited May 5, 2021 by 2P1XLS

[Corsair Elito]

Hi

 

Does it work with a different device? Are you using the surround dongle or analog?

 

If the mic isn’t working with multiple devices, and isn’t working with or without the dongle, you may have a hardware issue.

 

You can contact our support team and request a replacement mic and see if that resolves the issue.

[Jaskie]

Hi,

 

I have the same problem. The headset (or dongle) hasn't been the most reliable one. It tends to cut off suddenly when playing. Usually works if I just unplug the usb dongle and re-plug it but sometimes I have to restart computer to get it working again. No problems with other usb devices.

 

The latest problem might have something to do with resent Win 10 update (20H2).

 

I am using HS60 Pro via dongle. Sounds are ok but mic won't work. I tried the mic directly to 3,5mm plug and it works so the mic itself is ok. It just doesn't work via Headset. What I tried:

 

- I uninstalled all sound devices and mics

- unplugged dongle

- restart computer

- uninstall iCue

- restart

- installed iCue

- restart

- open iCue

- plugged in dongle (HS60 attached) but iCue can't detect my device.

 

What to do?