Jump to content
Corsair Community

Corsair HS60 Pro microphone not hearing me


Recommended Posts

I have had the HS60 for a while now, and through all the problems it has caused, none have been this bad. The microphone is there, everything is plugged in, drivers and windows are up to date.

 

I am using Voicemeeter Banana but it has been completely fine. I was just using my computer when my microphone stopped hearing me, it can be chosen as an input and I didn't change any settings, it just doesn't work.

 

I have already searched the forums but I can't find anything that I would have done wrong, and everything I try doesn't work. Do I just need to buy a new headset? Because this one is rather new and I don't wanna waste money.

Edited by 2P1XLS
Link to comment
Share on other sites

  • Corsair Employees

Hi

 

Does it work with a different device? Are you using the surround dongle or analog?

 

If the mic isn’t working with multiple devices, and isn’t working with or without the dongle, you may have a hardware issue.

 

You can contact our support team and request a replacement mic and see if that resolves the issue.

Link to comment
Share on other sites

Hi,

 

I have the same problem. The headset (or dongle) hasn't been the most reliable one. It tends to cut off suddenly when playing. Usually works if I just unplug the usb dongle and re-plug it but sometimes I have to restart computer to get it working again. No problems with other usb devices.

 

The latest problem might have something to do with resent Win 10 update (20H2).

 

I am using HS60 Pro via dongle. Sounds are ok but mic won't work. I tried the mic directly to 3,5mm plug and it works so the mic itself is ok. It just doesn't work via Headset. What I tried:

 

- I uninstalled all sound devices and mics

- unplugged dongle

- restart computer

- uninstall iCue

- restart

- installed iCue

- restart

- open iCue

- plugged in dongle (HS60 attached) but iCue can't detect my device.

 

What to do?

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...