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More LS100 issues (pic included)


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Issue 1. You see the pink part of the lighting strip? This will stay ON even when the computer is shutdown, iCue is NOT running (including corsair services) and hardware lighting RGB values are zero'd.

 

Issue 2. Again about the same pink part, this pink part will stay set and not change color when using custom, preset or ambient profiles.

 

What I have tried.

- Completely uninstalled iCue carefully following this guide https://help.corsair.com/hc/en-us/articles/360025166712-Perform-a-clean-reinstallation-of-the-Corsair-Utility-Engine-iCUE-

 

- Trying different USB ports with the LS100

 

- Resetting BIOS

 

Total disappointment.

 

 

PICTURE https://imgur.com/ubO8YZg

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Issue 1. You see the pink part of the lighting strip? This will stay ON even when the computer is shutdown, iCue is NOT running (including corsair services) and hardware lighting RGB values are zero'd.

 

Issue 2. Again about the same pink part, this pink part will stay set and not change color when using custom, preset or ambient profiles.

 

What I have tried.

- Completely uninstalled iCue carefully following this guide https://help.corsair.com/hc/en-us/articles/360025166712-Perform-a-clean-reinstallation-of-the-Corsair-Utility-Engine-iCUE-

 

- Trying different USB ports with the LS100

 

- Resetting BIOS

 

Total disappointment.

 

 

PICTURE https://imgur.com/ubO8YZg

 

Same here, but different color.

I solve unplugging and plugging back again both power and USB of the controller.

 

Not a definitve solution, but it works... with latest version 4 of iCue the issue seemed solved but then came back again.

No AURA or Armoury Crate installed in my rig at the moment.

 

Hope it helps!

 

Baio

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Thanks for the information, Baio.

 

My pleasure.

Yesterday spent an afternoon reinstalling Windows and the problem popped up again witn only a basic set of drivers and AC and iCue in my system.

 

I was trying to solve iCue-ASUS issue, no luck for me... :(:

 

Baio

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