GiveMeAReason Posted April 30, 2021 Share Posted April 30, 2021 Hi, I just bought the Corsair Void Elite Carbon Jack Edition (contains 3.5mm jack). My microphone mute button doesn't work and the microphone sound is incredibly quiet. My microphone doesn't seem to pick up signal in Windows 10. And now my left ear of the headphone doesn't work out of nowhere. I don't get sound. Is this headphone defective? Thanks. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Elito Posted May 5, 2021 Corsair Employees Share Posted May 5, 2021 Hi Are your audio drivers up to date? Did you make sure you headset is connect correctly? How do you have it connected? try this fix and see if it resolve the issue If not Contact Support @ https://help.corsair.com/hc/en-us They can help you with this issue. Link to comment Share on other sites More sharing options...
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