Kyuuba Posted April 30, 2021 Share Posted April 30, 2021 I just got a K70 Champion TKL and i have the issue that after a reboot (Reboot / Shutdown / Hybernate) the keyboard is not found in 99% of the cases until i unplug it from USB and plug it in again. However when i unplug it i still get the notification in Windows for unpluging a USB device, so it seems to get recognized, but not fully. This was tested on USB 2.0, 3.0 and 3.1. I've updated the firmware of my motherboard, i've reinstalled Windows to be sure its not some drive conflict with the old K70 i had before. Are there any known issues? Link to comment Share on other sites More sharing options...
Olivialifts Posted April 30, 2021 Share Posted April 30, 2021 You have to have the newest version of icue installed. I believe it’s icue 4. Link to comment Share on other sites More sharing options...
Kyuuba Posted May 2, 2021 Author Share Posted May 2, 2021 I have iCue 4 installed Link to comment Share on other sites More sharing options...
c-attack Posted May 2, 2021 Share Posted May 2, 2021 I would contact Corsair Support. Usually this is some type of USB initialization issue on start-up and thus the replug works to force another attempt. Some times this can be resolved with specific BIOS settings. Sometimes it's the KB. Link to comment Share on other sites More sharing options...
Kyuuba Posted May 5, 2021 Author Share Posted May 5, 2021 I have tried to contact the support, however when doing so online i always get the automated response and then nothing. First ticket was created one and a half week ago. Link to comment Share on other sites More sharing options...
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