chocapick Posted April 25, 2021 Share Posted April 25, 2021 Hello, I have a AX1500i, connected on a USB 2 port on motherboard, and I am running latest iCue v4.10.273. Problem: iCue is not able to read the power output on the AX1500i rails. This is causing "Power Out" and "Efficiency" to be reported as 0 Watts and 0% respectively. Fan speed is also incorrectly reported as 0 RPM. All other statistics seems to be reported correctly, see attached screenshot. Link to comment Share on other sites More sharing options...
c-attack Posted April 25, 2021 Share Posted April 25, 2021 Try a full shutdown then flip the PSU switch off for 15-30 seconds. Flip back on and power up. We have seen the AX1200i or 1500i models power numbers freeze up while all other CUE monitoring performs normally. Unclear as to the cause, but it is not a specific CUE version. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Notepad Posted April 26, 2021 Corsair Employees Share Posted April 26, 2021 Make sure you aren't running any other type of hardware monitoring software such a HWInfo, Aida64, etc... Link to comment Share on other sites More sharing options...
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