Jump to content
Corsair Community

iCUE bug for AX1500i power supply


chocapick
 Share

Recommended Posts

Hello,

 

I have a AX1500i, connected on a USB 2 port on motherboard, and I am running latest iCue v4.10.273.

 

Problem: iCue is not able to read the power output on the AX1500i rails. This is causing "Power Out" and "Efficiency" to be reported as 0 Watts and 0% respectively.

 

Fan speed is also incorrectly reported as 0 RPM. All other statistics seems to be reported correctly, see attached screenshot.

sensors.png.757e33aaba3d101653245422c4a2b185.png

Link to comment
Share on other sites

Try a full shutdown then flip the PSU switch off for 15-30 seconds. Flip back on and power up. We have seen the AX1200i or 1500i models power numbers freeze up while all other CUE monitoring performs normally. Unclear as to the cause, but it is not a specific CUE version.
Link to comment
Share on other sites

 Share

×
×
  • Create New...