TomAce Posted April 20, 2021 Share Posted April 20, 2021 My mouse is not working on a spesific USB 2.0 port. All other gadgets are working there. It is only the dongle that is not working. The dongle works fine in all other USB ports. How can this be solved? The problem started with me uninstalling iCue 3.X and installing iCue 4.X. Was asked to update drivers, and had big problems. Managed to get them installed at the end and it says "up-to-date" now. But the dongle doesn't work on the USB port that it was installed into when updating in iCUE. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Blade Posted April 20, 2021 Corsair Employees Share Posted April 20, 2021 Hi TomAce, Delete the USB device that isn't recognized, then please follow the steps in this article following the header "REPAIR iCUE" https://help.corsair.com/hc/en-us/articles/360044638712-How-to-Fix-unresponsive-macros-and-remaps If no positive result, please open a ticket with support. Link to comment Share on other sites More sharing options...
TomAce Posted April 21, 2021 Author Share Posted April 21, 2021 Thanks! I have opened a ticket now. Link to comment Share on other sites More sharing options...
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