kookookoo9 Posted May 8, 2005 Share Posted May 8, 2005 Hello, Since day 1 with this memory my computer has been bugged.. Random reboots, system crashes... Swapped out with mushkin pc3200, pc runs FLAWLESSY !!! put the corsair back in, I can only get the pc to even boot with 1 stick, NO MATTER WHAT BIOS SETTINGS ARE CHANGED... I've tried anything and everything (please dont have me try this or that, I already have), one stick is 100% dead and the other is bugged out, will randomly reboot and crash (VERY ANNOYING) ... I'm looking for an RMA approval so I can get this sent out and repaired/replaced.... I appericate the quick service and rma approval... Thank You Part # off ram stick : CMX512-400PT XMS4000V1.1 0337090 THIS RAM IS KIT : TWINX1024-4000PT Thanks, quickness is key here as I need my computer up and running and well, its gonna have some downtime here ... I cant borrow my friends mushkin forever ..... Link to comment Share on other sites More sharing options...
kookookoo9 Posted May 9, 2005 Author Share Posted May 9, 2005 RMA # PLEASE Hopefully this doesnt take a week just to get the RMA # Since you NEED to go through this process before you can get the RMA# ... PLEASE RESPOND IN TIMELY MANNER !!! Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted May 9, 2005 Corsair Employee Share Posted May 9, 2005 Please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! Link to comment Share on other sites More sharing options...
kookookoo9 Posted May 9, 2005 Author Share Posted May 9, 2005 Thanks ! I filled out the online RMA form !! Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted May 9, 2005 Corsair Employee Share Posted May 9, 2005 No problem, please let me know when you get the new module or modules. Link to comment Share on other sites More sharing options...
kookookoo9 Posted May 9, 2005 Author Share Posted May 9, 2005 No problem, please let me know when you get the new module or modules. No problem ... How long does it take to get the RMA # from the time you send in the ONLINE RMA FORM ?? Thanks again for FAST respone !!! Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted May 9, 2005 Corsair Employee Share Posted May 9, 2005 Usually by 2-3 PM Pacific time that afternoon, but no later that 24 hours in most cases excluding weekends and holidays. Link to comment Share on other sites More sharing options...
kookookoo9 Posted May 10, 2005 Author Share Posted May 10, 2005 WOW, Talk about FAST responses !!! I got my RMA # last night , Sent out my RAM today via Express mail, will be to corsair tommorow :D: Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted May 10, 2005 Corsair Employee Share Posted May 10, 2005 Great! And you can email rma@corsairmemory.com with your RMA# and ask them for tracking info in a few days if you like. Link to comment Share on other sites More sharing options...
kookookoo9 Posted May 10, 2005 Author Share Posted May 10, 2005 Great! And you can email ram@corsairmemory.com with your RMA# and ask them for tracking info in a few days if you like. I love your customer service so far !!! I am very pleased !!! I cant say the same for OC Z which I am also in a rma with for my other pc ... =0p Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted May 10, 2005 Corsair Employee Share Posted May 10, 2005 Thank you for the compliment. Please let me know if you have any problems or questions! Link to comment Share on other sites More sharing options...
kookookoo9 Posted May 16, 2005 Author Share Posted May 16, 2005 WOW !!! Talk about FAST !!! I got a brand new kit ... Just came today !!! I'm very happy and you guys have EXCELLENT CUSTOMER SERVICE !!! I WOULD REFER YOU TO ANYONE !!!!! :D: Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted May 16, 2005 Corsair Employee Share Posted May 16, 2005 Thank you again, and please let us know if you have any questions! Link to comment Share on other sites More sharing options...
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