demon123 Posted April 11, 2021 Share Posted April 11, 2021 please i need a help ... my fans stopped for no reason it was working fine for like 2 years and now it stopped the RGB LED working fine but the CPU fans not working .. all others fans working only cpu fans not working . please i need fast help before i lose my cpu thanks Link to comment Share on other sites More sharing options...
LeDoyen Posted April 11, 2021 Share Posted April 11, 2021 what hardware is it? air cooler? liquid cooler? what model? how are the fans controlled ? via the motherboard headers or do you have a corsair controller like a commander pro? Do not worry about your CPU in the meantime :) if it ever overheats, it will safely shut down the computer before it sustains any damage Link to comment Share on other sites More sharing options...
demon123 Posted April 11, 2021 Author Share Posted April 11, 2021 thank for answering... i will put all info here. the lights works well just fans stopped not working i can team viewer with you if you can help me .. just need fast help please thanks again Link to comment Share on other sites More sharing options...
DevBiker Posted April 11, 2021 Share Posted April 11, 2021 First, the CPU Fan Speed control has nothing to do with controlling the fans on the radiator. You'll need iCUE for that. The connector to the CPU fan header is to provide a tach signal to the motherboard. The value is related to the pump speed. It looks like there is a value there but the CPU shouldn't be at 90C if the pump is running (even if the fans aren't spinning). How do the tubes feel? Is one warm and the other not? Can you feel vibration on the pump head? Link to comment Share on other sites More sharing options...
demon123 Posted April 11, 2021 Author Share Posted April 11, 2021 i have downloaded ICUE and tried with it but i couldnt find the fans ... i just found a way to control the lighting but nothing to control the fans... i just wanna know what the problem is ... is it possible the lights would still working if the fans is damaged ? i will post photos for the ICUE so it might help Link to comment Share on other sites More sharing options...
demon123 Posted April 11, 2021 Author Share Posted April 11, 2021 and for the tubes there is no warm on it and also no vibration nothing at all . Link to comment Share on other sites More sharing options...
DevBiker Posted April 11, 2021 Share Posted April 11, 2021 What are the RGB connectors for the fans connected to? What about the PWM connectors for the fans? The cooler has a SATA power connection. Is that connected? Is the pump's Fan connectors actually connected to the CPU Fan Header or no? If not, what is connected there on the board? Link to comment Share on other sites More sharing options...
demon123 Posted April 11, 2021 Author Share Posted April 11, 2021 i really dont know im not that good with the pc ... i just bought it like that i didnt change anything i just turned it off at the night and i wake up turned on the fans didnt works ... i didnt move it i didnt take anything off ... i think or might be an update came automaticlly and made this problem or the fans are damaged ... im just trying to figure out what the problem is .. i dont know whats connected because the pc has locked from the other side but if that important i can open it and make a photo for you ... Link to comment Share on other sites More sharing options...
demon123 Posted April 11, 2021 Author Share Posted April 11, 2021 this is everything connected to the motherboard Link to comment Share on other sites More sharing options...
rgcosta7 Posted April 11, 2021 Share Posted April 11, 2021 Image 13 I can see something connected to usb port (commander?) Maybe you can send some images from the other side of the case Link to comment Share on other sites More sharing options...
DevBiker Posted April 12, 2021 Share Posted April 12, 2021 None of the images really help at all. It's the connections for power to the pump and the RGB connections that we need to figure out. That's not there. And there's no way that I can trace the cables from the pump to the motherboard. You're gonna need to trace some wires. If you can't do that or aren't comfortable doing that, you'll need some that can help that is ... which may mean a shop. Link to comment Share on other sites More sharing options...
demon123 Posted April 12, 2021 Author Share Posted April 12, 2021 I made photos from the other side ... And sorry for late I was at work Thanks for helping anyway Link to comment Share on other sites More sharing options...
rgcosta7 Posted April 13, 2021 Share Posted April 13, 2021 hi, can you notice if the pump it's working? double check if all sata cables are connected properly. I may be wrong but fans pwm come from the AIO pump and the rgb from the hub and sound like a pump fail (check power cable and if any working noises) R Link to comment Share on other sites More sharing options...
Vegan Posted April 13, 2021 Share Posted April 13, 2021 The AIO water cooler has SATA power which is the same as the Commander Both have USB and I use the MB for the commander and the Commander for the AIO and PSU My AIO fans are hosted by the connectors on the unit. Chassis fans are on the commander. SATA power to the commander provides power for fans and the USB etc Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Travis Posted April 14, 2021 Corsair Employees Share Posted April 14, 2021 Sorry to hear you are having trouble. Please create a ticket and our support team will assist you. Link to comment Share on other sites More sharing options...
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