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CORSAIR iCUE H100i RGB PRO XT not showing in iCue


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I have read through many threads on how to fix this issue, yet nothing seems to fix the issue I am having. It will not show my H100i in iCue, and the RGBs are constantly in Rainbow mode.

 

I have a, MSI MPG Z490 GAMING PLUS mother board. Vengeance RGB Pro 16GB. 2, LS100 450mm strips. And the Corsair Obsidian Series 500D RGB SE Mid Tower Case.

 

Everything shows up in iCue, but again, not the H100i.

 

Any solutions for this issue? Because all the other RGB lights work perfect.

 

Thanks in advance.

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  • Corsair Employees

I am sorry to hear that.

 

Can you please try another USB header on your motherboard if you have one? Also, check that the USB is fully inserted into your pump?

 

If that does not resolve the issue please create a ticket with our support team and we can get you the firmware and steps to manually flash the unit. This may resolve the issue.

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