Tarv Posted April 6, 2021 Share Posted April 6, 2021 In iCUE3 I only used hardware mode lighting for the RAM and had it set to the colors I want. When iCUE4 runs, they only light up as up orange. When I go to the HARDWARE LIGHTING tab, the RAM turns the correct color I had previously. I can enable/disable and change the colors here. However, when I LEAVE the HARDWARE LIGHTING tab, the ram turns ORANGE. When I go to the LIGHTING EFFECTS tab, it shows orange. I can't remove the Orange. There are not lighting profiles here. I can create one and apply it, but there is no effect. I have noticed I don't see a check box option anywhere for "Enable Full Software Control" as was in iCUE3. If I QUIT iCUE the hardware lighting colors come back and work properly. iCUE 4.9.350 Vengeance RGB Pro 1.02.64 Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Notepad Posted April 6, 2021 Corsair Employees Share Posted April 6, 2021 Are you running anything else that controls RGB LEDs on any other piece of hardware that you have installed? Link to comment Share on other sites More sharing options...
Tarv Posted April 7, 2021 Author Share Posted April 7, 2021 No, nothing else installed to control the RGB. Noticed if I open iCUE and leave it on the "Hardware Lighting" tab for the RAM, then close it to tray, it works properly. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Notepad Posted April 7, 2021 Corsair Employees Share Posted April 7, 2021 We would recommend that you contact our support team by opening a ticket at https://help.corsair.com Link to comment Share on other sites More sharing options...
Tarv Posted April 10, 2021 Author Share Posted April 10, 2021 I think it was Armoury Crate messing it up. I did have that installed but never used it and never though it to be an issue. Worked fine with iCUE3. Uninstalled Armoury Crate and disabled Armoury Crate in my BIOS (that's a thing yes). Left AURA on in BIOS. Don't have AURA installed. Also, uninstalled iCUE4 and removed all traces of iCUE3/4 in "Program Files", "%APPDATA%" and "Program Data" etc... Reinstalled fresh, looks good. Link to comment Share on other sites More sharing options...
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