memory_oc Posted April 4, 2021 Share Posted April 4, 2021 For some strange reason the iCue software keeps crashing I am using an ASUS motherboard, do I need to use Aura Sync software? Link to comment Share on other sites More sharing options...
jockluff Posted April 4, 2021 Share Posted April 4, 2021 Same here. Switched off my Hue Bridge, restarted my Pc, removed icue and did a clean install of Icue. Nothing worked. The gui isn't showing up. Also having an Asus Mobo. (Maximus XI Hero) Link to comment Share on other sites More sharing options...
mikea213 Posted April 5, 2021 Share Posted April 5, 2021 Same here and setting are not staying Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Notepad Posted April 5, 2021 Corsair Employees Share Posted April 5, 2021 What version of iCUE do you have installed? Link to comment Share on other sites More sharing options...
memory_oc Posted April 5, 2021 Author Share Posted April 5, 2021 What version of iCUE do you have installed? According to the iCue log: iCUE version: 3.38.61 Link to comment Share on other sites More sharing options...
mikea213 Posted April 6, 2021 Share Posted April 6, 2021 What version of iCUE do you have installed? 4.9.350 is the current ver Im on Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Notepad Posted April 6, 2021 Corsair Employees Share Posted April 6, 2021 According to the iCue log: iCUE version: 3.38.61 Make sure you aren't running any other software that attempts to control device RGB or that acts like a hardware monitoring tool. And then try the clean install instructions below. 4.9.350 is the current ver Im on Try the clean install instructions below and let me know if that helps you out. https://help.corsair.com/hc/en-us/articles/360025166712-Perform-a-clean-reinstallation-of-the-Corsair-Utility-Engine-iCUE- Link to comment Share on other sites More sharing options...
memory_oc Posted April 7, 2021 Author Share Posted April 7, 2021 Make sure you aren't running any other software that attempts to control device RGB or that acts like a hardware monitoring tool. And then try the clean install instructions below. https://help.corsair.com/hc/en-us/articles/360025166712-Perform-a-clean-reinstallation-of-the-Corsair-Utility-Engine-iCUE- Does that mean I can get rid of Aura Sync? Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Notepad Posted April 7, 2021 Corsair Employees Share Posted April 7, 2021 Does that mean I can get rid of Aura Sync? If you want Asus RGB integration with iCUE, no you will need to leave it installed. The difference is that you don't actively run it. The Armoury Crate/Aura Sync software is necessary for the Asus lighting services to be installed and running which is how the Asus provided plugin for iCUE is able to control the RGB of Asus motherboards and GPUs. Link to comment Share on other sites More sharing options...
Recommended Posts