Cathgar Posted April 1, 2021 Share Posted April 1, 2021 (edited) Started a couple of days ago, was fine up until then. Now fans go full bore, cannot change them at all. profiles do not work. Pump is working correctly. Tried to force update firmware but fails. Tried reinstalling software etc. etc. Every now and again I hear the noise of a USB connect and disconnect "like when you use a USB Thumb Drive" Which also affects the Keyboard colours when you hear sound. This started a few days after installing the new iCUE 4 software. Have tried going back to iCUE 3 Software but still the same even with deleting profiles and re making. This seems to be a problem with these coolers lately. Now i'm stuck with having to buy a new cooler until i can sort it out somehow as cannot do without PC. This is the second one of these i have had in past 6 months as first one had a defective pump in it and had to get a refund. MSI MAG Z490 Tomahawk Corsair H150i PRO XT RGB Cooler Corsair K95 RGB Motherboard Corsair Harpoon RGB Mouse Corsair Commander Pro Edited April 1, 2021 by Cathgar Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Notepad Posted April 1, 2021 Corsair Employee Share Posted April 1, 2021 We would recommend that you contact our support team by opening a ticket at https://help.corsair.com Link to comment Share on other sites More sharing options...
Cathgar Posted April 1, 2021 Author Share Posted April 1, 2021 ATM your login proxy does not work on that link. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Travis Posted April 2, 2021 Corsair Employee Share Posted April 2, 2021 ATM your login proxy does not work on that link. https://www.corsair.com/support?_ga=2.93587739.724569885.1616989995-1006432413.1609969582 Give this a shot. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now